Process Re-Engineering Exercise for the NTA
Does a ball go where you kick it –Dr.Lennox H. Sealy
On Friday 18th and Monday 21st January 2008, the National Training Agency embarked on a key exercise aptly titled Process Re-Engineering. Members of the management team as well as the Chief Executive Officer, Ms. Elphege Joseph along with members of each department were all invited to participate in this exercise.
The exercise was facilitated by Dr. Lennox Sealy, who has facilitated many workshops and intervention exercises such as this one, the exercise was held at the gracious and very rustic Ortinola Conference center in Maracas Valley, St.Joseph.
This exercise fell quickly on the heels of the Team Building Exercise held at Sevilla Club, one week before. The National Training Agency has embarked on a rigorous road of self evaluation which would inevitably reinvent and re-energize the works of the NTA. The general aim of this exercise was to create a mindset that spoke to each and everyone present at the workshop as to who the customers were for the NTA, as well assess if the systems existing were supporting the customers or hindering them .
Dr. Sealys’ intervention also brought to the fore the importance and the critical role that the NTA plays in human capital development, more specifically skills development in Trinidad and Tobago as well as the region as a whole, he poke of the NTA as being “ the repository of information for skills development ‘’.
The two days were filled with discussion and team building exercises that spoke to the aim of the retreat . The team was asked to look at the future core business of the NTA and a closer look was tken at the role of support services, probing questions and thought provoking answers were given which shed a luminous light on the way forward for the NTA.
Officers who attended were asked to keep the momentum going by keeping their teams together and drilling down and getting to the exact science that articulates itself into a process map.
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